Privacy Policy

Effective Date: April 14th 2024

1. Introduction

Qara'a (“we,” “our,” or “us”) is dedicated to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and disclose your information when you access and use the Qara'a mobile application (the “App”), designed to facilitate Qur’an recitation learning using advanced artificial intelligence (AI) technology. By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

2. Information We Collect

2.1 Personal Information

• Account and Profile Data: When you register or update your account, we collect personal details such as your name, email address, and any other contact information you provide.
• Audio Data: To deliver AI-driven recitation feedback and personalized learning, we collect audio recordings of your Qur’an recitations. This data is processed solely to enhance our AI algorithms and is stored and used only in anonymized, aggregated form.
• Transactional Data: Details regarding subscriptions and in-app purchases (processed by Apple’s App Store or Google Play) are collected and maintained in accordance with their respective privacy policies.
• Communication Records: We may collect and store any correspondence you have with our support team or through the App.

2.2 Non-Personal Information

• Usage Data: We automatically collect non-identifiable technical information such as device type, operating system, IP address, app usage patterns, and diagnostic data.
• Analytics Data: Information including log files, error reports, and performance metrics is collected to help us monitor and improve the App’s functionality.

2.3 Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to collect data about your usage of the App, help personalize your experience, and assist in analytics and performance monitoring.

3. How We Use Your Information

3.1 Enhancing and Personalizing Your Experience

• Personalized Learning: Audio recordings and usage data are used to provide tailored feedback on your recitation, helping to improve your learning journey.
• AI Fine Tuning: Data is used in an anonymized manner to fine tune our AI algorithms, ensuring enhanced recitation accuracy without compromising your identity.

3.2 Internal Operational Purposes

• Service Improvement: We analyze aggregated data to understand user behavior, improve our services, and develop new features.
• Security and Fraud Prevention: Your data is used to monitor for any unauthorized access or potential security breaches.
• Research and Analytics: We use anonymized data for research and statistical analysis to further enhance the overall user experience.

3.3 Third-Party and Service Providers

• In-App Purchase Processing: Financial transactions, including subscription payments, are handled by Apple’s App Store or Google Play. These are subject to the respective platform’s privacy policies and terms of service.
• Service Providers: We may engage trusted third-party service providers to support our data processing, analysis, and security functions. These providers are contractually bound to use the data solely for the purposes we specify and to protect your information.

4. Data Security and Storage

4.1 Secure Storage

All data collected by Qara'a is stored on our secure internal servers. We implement industry-standard encryption and access controls to protect your data from unauthorized access, alteration, or disclosure.

4.2 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, and to resolve disputes. Once data is no longer required, it will be securely deleted or anonymized.

4.3 Data Minimization

We strive to collect only the information essential for the functioning and improvement of our App, ensuring minimal data exposure and risk.

4.4 No Third-Party Sharing

Your sensitive personal data is not sold, rented, or shared with third parties for their marketing purposes. Data may only be shared when required by law, in connection with legal processes, or during a business transaction (e.g., merger or acquisition) under conditions that protect your privacy.

5. International Data Transfers

Should your information be transferred or processed outside of your home jurisdiction, we will take appropriate measures to ensure that it is afforded the same level of protection as described in this Privacy Policy.

6. Compliance with Local Regulations

Qara'a is committed to compliance with applicable local and international laws. In particular, we adhere to regulations set forth by the Indonesian Informatics Ministry for Penyelenggara Sistem Elektronik (PSE), ensuring that all practices meet or exceed these legal requirements.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, update, and correct your personal information at any time by contacting us or via your account settings within the App.

7.2 Data Deletion

You may request the deletion of your personal data, subject to any legal obligations or legitimate business needs that require us to retain certain information.

7.3 Consent Withdrawal

Where you have provided consent for data collection, you may withdraw your consent at any time. Please note that this may affect your ability to use certain features of the App.

7.4 Opt-Out Options

Certain data collection activities that are not essential to the operation of the App may be disabled through the App settings. For further assistance, please contact our support team.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be communicated via an updated “Effective Date” and, when significant, through an In-App notification. Your continued use of the App after changes constitutes acceptance of the revised terms.

9. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Jl. Sungai Raya Dalam, Komplek Golden City No.D3, Kab. Kubu Raya, Kalimantan Barat, Indonesia 78391